ZENTS

We formulate with ingredients that do not contain gluten. However, some of our ingredients may be produced in facilities that process raw materials containing gluten.

Our products have a minimum 12 month shelf life. Since they are made with clean, organic ingredients, we recommend discarding unused product 12 months after opening.

We created the Caribbean Dusk scent exclusively for Sandals for their in-room amenities. They have not chosen to do a matching retail line yet but when they do we will be excited to direct you!

Caribbean Dusk is a blend of 3 of our aromas. The majority of it is our aroma Ore. It then has a splash of Sun and Petal. One way you could create an aroma very similar is to use a pearl size of Ore lotion in your hand and then two sprays of Sun body oil and two sprays of Petal Body oil. Mix in hands and apply for that Caribbean Dusk aroma.

Our aromas are a proprietary blend of essential oils and fragrance oils that are mindfully made and sustainably sourced. They are vegan, gluten free and cruelty free and do not contain parabens, Phthalates, Propylene Glycol, Petroleum, Dyes, Sulfates or Palm Oil. We believe in natural chemicals and use them when it makes sense from a safety and sustainability standpoint.

Our eau de toilettes are phthalate free, this is the chemical most companies use to make perfumes last longer on the skin. Due to its chemical nature, we opted out of this ingredient to try and keep our aromas as natural and clean as possible.

We also understand that each person has different body chemistry, so what may last long and strong on one person wouldn’t necessarily mean it would have the same effect for someone else. When this occurs, to increase the fragrance and make it last longer we recommend laying our Eau de toilette or Attar with either Cashmere Body Oil, Age Defying Probiotic Lotion, or Concreta Repair Balm in that same aroma. Layering products helps to lock in the fragrance for long lasting wear.

Please review your e-mail confirmation. If there is an error on your order, contact ZENTS immediately. You can reach us by phone at 888.463.4236 or by e-mail at customerservice@zents.com.

We are happy to correct any mistakes before the order has shipped, but often orders are shipped out the same day, so please let us know right away if you catch a problem. If your package has already been sent ZENTS is not responsible for the cost of reshipping the order, unless an error has been made by our team.

Due to shipping constraints, our Eau de Toilettes can only ship via ground delivery in the continental United States.

Kindly visit our Returns page for information on how to initiate a product return or exchange.

We cannot accept returns on items not purchased directly through our site. If they were purchased at one of our incredible authorized spa or retail partners, please contact them directly for assistance.

We have partnered with Sezzle to provide buy now pay later options in our online shop.

ZENTS collects sales tax in select states as required by 'nexus' laws. You are obligated to remit tax where mandated by your state on purchases of our products, even if it was not calculated on your invoice. If you believe the taxes charged on your order to be in error, please contact our team at customerservice@zents.com for help.  

Yes.

You can pay with a gift cards purchased through www.zents.com. Please note we do not offer refunds on gift cards and all gift card sales are final.

Any refund payments are returned to your original method of payment. For more information about returns please visit our Returns page.

Yes. For information on becoming an affiliate parter, please visit our Affiliates page.

No. While palm oil is a wonderful and commonly-used skincare ingredient, we removed it from our formulas based on animal rights, human rights, and environmental concerns in areas where palm oil is grown and harvested.

Join our group of product reviewers and testers who love body care, skincare, spa rituals, candles, fragrance and more. To be considered, please direct an inquiry to ZENTS Marketing using our Contact form.